Member Services – Change your address, PCP, or get information on your benefits

• Phone: 1.833.76SECUR (1.833.767.3287) and TTY 711
• Fax: 813.357.5352
• Email: [email protected]
• Mailing Address: 4200 W. Cypress Street, Suite 690, Tampa, FL 33607

Appeals and Grievances

• Phone: 833.76SECUR (1.833.767.3287) and TTY 711
• Fax: 813.357.5352
• Email: [email protected]

Medicare

• Website: www.medicare.gov
• Phone:   1.800.MEDICARE   (1.800.633.4277). TTY users call 1.877.486.2048

Medicare is available 24 hours a day, seven days a week, except for some federal holidays.

Privacy or HIPAA Concerns

• Phone: 1.833.76SECUR (1.833.767.3287) and TTY 711
• Fax: 813.357.5352
• Email: [email protected]
• Mailing Address: 4200 W. Cypress Street, Suite 690, Tampa, FL 33607

Claims Help Desk

• Phone: 1.833.76SECUR (1.833.767.3287) and TTY 711

Utilization Management

• Phone: 833.76SECUR (1.833.767.3287) and TTY 711
• Fax: 813.357.5352

Pharmacy Help Desk

Phone: 1.866.270.3877 (TTY711), 24 hours a day, 7 days a week, except Thanksgiving and Christmas Day

Network Support

• Phone: 833.76SECUR (1.833.767.3287) and TTY 711

Medicare

• Website: www.medicare.gov
• Phone:   1.800.MEDICARE   (1.800.633.4277)

Medicare is available 24 hours a day, seven days a week, except for some federal holidays.

Privacy or HIPAA Concerns

• Phone: 1.833.76SECUR (1.833.767.3287) and TTY 711
• Fax: 813.357.5352
• Email: [email protected]
• Mailing Address: 4200 W. Cypress Street, Suite 690, Tampa, FL 33607

Claims Help Desk

• Phone: 1.833.76SECUR (1.833.767.3287) and TTY 711

Utilization Management

• Phone: 833.76SECUR (1.833.767.3287) and TTY 711
• Fax: 813.357.5352

Pharmacy Help Desk

• Phone: 1.866.270.3877 (TTY 711), 24 hours a day, 7 days a week, except Thanksgiving and Christmas Day

Network Support

• Phone: 833.76SECUR (1.833.767.3287) and TTY 711