Frequently Asked Questions
Stay Connected with SECUR Health Plan We’re committed to providing you with the best possible experience and helping you make the most of your SECUR HMO I-SNP plan. Log in today to explore all the resources available to you and take control of your health care. Log in Now to your SECUR HMO I-SNP member account to manage your plan and access all the benefits you deserve!What is a SECUR HMO I-SNP plan?
A SECUR HMO I-SNP (Institutional Special Needs Plan) is a type of Medicare Advantage plan specifically designed for individuals who require a higher level of care, such as those residing in a facility or those who require institutional-level care at home. These plans provide comprehensive coverage, including hospital care, doctor visits, prescription drugs, and additional services tailored to the needs of our members.
Who is eligible to enroll in a SECUR HMO I-SNP plan?
To be eligible for a SECUR HMO I-SNP plan, you must be enrolled in Medicare Part A and Part B, reside in the service area of the plan, and meet specific criteria for institutional-level care. This includes individuals living in a facility or those who need equivalent care at home. For more details, contact our Member Services team at 1.833.76SECUR (1.833.767.3287) or TTY 711 who are available 7 days a week from 8 a.m. to 8 p.m. (ET) from October 1 – March 31, and 8 a.m. to 8 p.m. (ET), Monday through Friday from April 1 – September 30.
What services are covered under a SECUR HMO I-SNP plan?
SECUR HMO I-SNP plans cover a wide range of healthcare services, including hospitalization, primary care visits, specialist appointments, prescription drugs, lab tests, and preventive services. Additionally, our plans offer extra benefits like dental, vision, hearing, and transportation. Check our Plan and Benefits page for a comprehensive list of covered services and benefits.
How can I enroll in a SECUR HMO I-SNP plan?
Enrolling in a SECUR HMO I-SNP plan is easy! You can enroll online through our [Online Enrollment Portal], by phone at 1.833.76SECUR (1.833.767.3287) or TTY 711, or by mail by downloading and sending in the [Enrollment Form]. Our Member Services team is available to guide you through the process and answer any questions.
Can I switch to a SECUR HMO I-SNP plan from another Medicare plan?
Yes, you can switch to a SECUR HMO I-SNP plan during the Medicare Annual Enrollment Period (AEP) from October 15 to December 7, Medicare Advantage Open Enrollment (OEP)from January 1 to March 31. or if you qualify for a Special Enrollment Period (SEP). If you’re already enrolled in a Medicare plan and meet the eligibility requirements for an I-SNP plan, contact us to discuss your options and learn more about making the switch.
What should I do if I have questions or need more information?
If you have any questions or need more information about SECUR HMO I-SNP plans, please contact our Member Services team at 1.833.76SECUR (1.833.767.3287) or TTY 711. Our representatives are available 7 days a week from 8 a.m. to 8 p.m. (ET) from October 1 – March 31, and 8 a.m. to 8 p.m. (ET), Monday through Friday from April 1 – September 30. Our team provides assistance and answers any questions you may have.
We hope these FAQs help answer your questions about SECUR HMO I-SNP Medicare Advantage plans. For more detailed information, please explore our website or contact our team directly. We’re here to help you find the right plan to meet your healthcare needs.
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4200 W. Cypress Street, Suite 690, Tampa, FL 33607
Phone: 813.357.5300 | Toll-Free: 1.833.767.3287 (TTY 711)
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