Member Login
Manage your healthcare plan quickly and securely through our easy-to-use online portal. As a member, you have 24/7 access to a range of tools and resources designed to help you stay informed and in control of your health and wellness.
Access Your Member Account
Logging in to your SECUR HMO I-SNP account is simple:
- New User? Register Today: If this is your first time accessing the member portal, click this link to create your account. You will need your member ID and a valid email address to register.
- Login Here: Click the Member Login button below to access your account. Enter your username and password to get started.
Forgot Your Username or Password?
If you have forgotten your username or password, don’t worry! Simply click the Forgot Username/Password link on the login page.
Follow the instructions to reset your login credentials and regain access to your account.
Need Help?
If you have questions or need assistance with logging in, please contact our Member Services team at 1.833.76SECUR (1.833.767.3287) or TTY 711. To help you with any issues you may encounter, our representatives are available 7 days a week from 8 a.m. to 8 p.m. (ET) from October 1 – March 31, and 8 a.m. to 8 p.m. (ET), Monday through Friday from April 1 – September 30.
Stay Connected with SECUR Health Plan
We’re committed to providing you with the best possible experience and helping you make the most of your SECUR HMO I-SNP plan. Log in today to explore all the resources available to you and take control of your health care.
Log in Now to your SECUR HMO I-SNP member account to manage your plan and access all the benefits you deserve!
Contact Provider Support
Our Provider Support team is here to assist you with any questions or issues you may encounter. Contact us at 1.833.76SECUR (1.833.767.3287) or TTY 711 for personalized support. We’re available 7 days a week from 8 a.m. to 8 p.m. (EST) from October 1 – March 31, 8 a.m. to 8 p.m. (EST), Monday through Friday from April 1 – September 30.
At SECUR Health Plan, we value our providers and are committed to fostering a strong partnership to enhance the care experience for our members. Explore our resources and join us in delivering outstanding care to those who need it most.
Contact Member Services
Our dedicated Member Services team is here to assist you. Reach out to us at 1.833.76SECUR (1.833.767.3287) or TTY 711 for any questions or assistance with your plan. We are available 7 days a week from 8 a.m. to 8 p.m. (ET)  from October 1 – March 31, 8 a.m. to 8 p.m. (ET), Monday through Friday from April 1 – September 30.
Member Services – Change your address, PCP, or get information on your benefits
- Phone:Â 1.833.76SECUR (1.833.767.3287) and TTY 711
- Fax: 813.357.5352
- Email: [email protected]
- Mailing Address:Â 4200 W. Cypress Street, Suite 690, Tampa, FL 33607
Appeals and Grievances
- Phone: 833.76SECUR (1.833.767.3287) and TTY 711
- Fax: 813.357.5352
- Email: grievancesandappeals@
securhealthplan.com
Privacy or HIPAA Concerns
- Phone:Â 1.833.76SECUR (1.833.767.3287) and TTY 711
- Fax: 813.357.5352
- Email: [email protected]
- Mailing Address:Â 4200 W. Cypress Street, Suite 690, Tampa, FL 33607
Medicare
- Website: www.medicare.gov
- Phone:Â Â 1.800.MEDICAREÂ Â (1.800.633.4277)
Medicare is available 24 hours a day, seven days a week, except for some federal holidays.
Find a Provider, Pharmacy or Drug
Search from our database of doctors, hospitals, and other healthcare facilities. You can also find pharmacies or drugs covered by our health plan.
4200 W. Cypress Street, Suite 690, Tampa, FL 33607
Phone: 813.357.5300 | Toll-Free: 1.833.767.3287 (TTY 711)
[email protected]
