Medicare Advantage Plans
Welcome to SECUR Health Plan's Member Resources page! Here, you'll find everything you need to make the most of your SECUR HMO I-SNP Medicare Advantage plans, including SECUR Advantage and SECUR Enhanced. Our plans are designed to support individuals residing in long-term care facilities or those living in the community with institutional-level care needs.
Why Choose SECUR HMO I-SNP?
- Comprehensive Coverage: Our plans offer a full range of benefits, including hospital, medical, and prescription drug coverage tailored to meet your specific needs.
- Institutional-Level Care: Whether you reside in a long-term care facility or require high-level care at home, SECUR's I-SNP plans ensure you receive top-notch services.
- Additional Benefits: Enjoy added perks like comprehensive dental benefits, over-the-counter (OTC) benefits, transportation, and more.
Key Benefits of SECUR I-SNP Plans
- Affordable Premiums and Out-of-Pocket Costs: With manageable premiums and a clear out-of-pocket maximum, SECUR ensures your healthcare is both accessible and affordable.
- Extensive Health Services: From primary care and specialist visits to mental health services and skilled nursing care, our plans cover a wide range of healthcare needs.
- Preventive Care: Stay healthy with $0 copays for preventive services.
- Additional Perks: Take advantage of benefits like dental, vision, hearing, OTC allowances, and 24/7 access to nurse hotlines.Â
How to Maximize Your SECUR I-SNP Benefits
- Stay In-Network: Use our network providers to get the best care and minimize your out-of-pocket expenses.
- Review Your Benefits: Regularly check your Evidence of Coverage (EOC) to understand your plan’s offerings and make informed healthcare decisions.
- Use Preventive Services: Schedule regular check-ups and screenings to prevent potential health issues.
Contact Provider Support
Our Provider Support team is here to assist you with any questions or issues you may encounter. Contact us at 1.833.76SECUR (1.833.767.3287) or TTY 711 for personalized support. We’re available 7 days a week from 8 a.m. to 8 p.m. (EST) from October 1 – March 31, 8 a.m. to 8 p.m. (EST), Monday through Friday from April 1 – September 30.
At SECUR Health Plan, we value our providers and are committed to fostering a strong partnership to enhance the care experience for our members. Explore our resources and join us in delivering outstanding care to those who need it most.
Contact Member Services
Our dedicated Member Services team is here to assist you. Reach out to us at 1.833.76SECUR (1.833.767.3287) or TTY 711 for any questions or assistance with your plan. We are available 7 days a week from 8 a.m. to 8 p.m. (ET)  from October 1 – March 31, 8 a.m. to 8 p.m. (ET), Monday through Friday from April 1 – September 30.
Member Services – Change your address, PCP, or get information on your benefits
- Phone:Â 1.833.76SECUR (1.833.767.3287) and TTY 711
- Fax: 813.357.5352
- Email: [email protected]
- Mailing Address:Â 4200 W. Cypress Street, Suite 690, Tampa, FL 33607
Appeals and Grievances
- Phone: 833.76SECUR (1.833.767.3287) and TTY 711
- Fax: 813.357.5352
- Email: grievancesandappeals@
securhealthplan.com
Privacy or HIPAA Concerns
- Phone:Â 1.833.76SECUR (1.833.767.3287) and TTY 711
- Fax: 813.357.5352
- Email: [email protected]
- Mailing Address:Â 4200 W. Cypress Street, Suite 690, Tampa, FL 33607
Medicare
- Website: www.medicare.gov
- Phone:Â Â 1.800.MEDICAREÂ Â (1.800.633.4277)
Medicare is available 24 hours a day, seven days a week, except for some federal holidays.
Find a Provider, Pharmacy or Drug
Search from our database of doctors, hospitals, and other healthcare facilities. You can also find pharmacies or drugs covered by our health plan.
4200 W. Cypress Street, Suite 690, Tampa, FL 33607
Phone: 813.357.5300 | Toll-Free: 1.833.767.3287 (TTY 711)
[email protected]
