SECUR Health Plan Notice About Nondiscrimination and Accessibility
SECUR Health Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). SECUR Health Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
SECUR HEALTH PLAN
- Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign-language interpreters; written information in other formats (large print, audio, accessible electronic formats, other formats); and
- Provides free language services to people whose primary language is not English through qualified interpreters and information written in other languages.
If you need these services, contact Member Services at 1.833.76SECUR (1.833.767328). TTY users should call 711.
If you believe that SECUR Health Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:
SECUR Health Plan — Appeals and Grievances
4200 W. Cypress Street, Suite 690
Tampa, FL 33607
1.833.76SECUR (1.833.767.3287) and TTY can use 711.
Fax: 813.357.5352
You can file a grievance in person, by mail, or fax. If you need help filing a grievance, call 1.833.76SECUR (1.833.767.3287) and TTY can use 711.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
1.800.368.1019, 1.800.537.7697 (TDD)
Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html
Find a Provider, Pharmacy or Drug
Search from our database of doctors, hospitals, and other healthcare facilities. You can also find pharmacies or drugs covered by our health plan.
4200 W. Cypress Street, Suite 690, Tampa, FL 33607
Phone: 813.357.5300 | Toll-Free: 1.833.767.3287 (TTY 711)
[email protected]
