Provider Resources
Welcome to the SECUR HMO I-SNP Provider Resources page, your one-stop destination for all the tools, information, and support you need to deliver exceptional care to our members. Whether you're interested in joining our network, need access to patient forms, or want to learn more about our Provider Portal, we've got you covered.
Join Our Network
At SECUR Health Plan, we’re always looking to partner with dedicated healthcare professionals who share our commitment to high-quality, patient-centered care.
- Why Join SECUR? As a provider in our network, you’ll benefit from competitive reimbursement rates, streamlined administrative processes, and access to a growing patient base.
- How to Apply: To begin the process of joining our network, visit our Join Our Network page and complete the online application. Our team will guide you through the credentialing process to ensure a smooth onboarding experience.
About the Provider Portal
The SECUR Provider Portal is your gateway to managing interactions with SECUR Health Plan efficiently.
Patient Authorization Forms
Providing care within our network requires proper documentation to ensure our members receive the appropriate treatments.
Access Authorization Forms: Download and complete the necessary forms for services such as referrals, prior authorizations, and treatment approvals. These forms are essential for ensuring compliance and facilitating seamless care coordination.
Request for Prior Approval for In Network Provider Form
Request for Prior Approval for Out-of-Network Provider Form
- Streamlined Process: Our authorization process is designed to be straightforward, helping you get the approvals you need quickly, so you can focus on delivering quality care. For an easy reference tool, please see our SECUR Authorization/Referral Chart.
Contact Provider Support
Our Provider Support team is here to assist you with any questions or issues you may encounter. Contact us at 1.833.76SECUR (1.833.767.3287) or TTY 711 for personalized support. We’re available 7 days a week from 8 a.m. to 8 p.m. (EST) from October 1 – March 31, 8 a.m. to 8 p.m. (EST), Monday through Friday from April 1 – September 30.
At SECUR Health Plan, we value our providers and are committed to fostering a strong partnership to enhance the care experience for our members. Explore our resources and join us in delivering outstanding care to those who need it most.
For Prescribers and Pharmacies
Prescription management is a key component of patient care, and we’re here to support prescribers and pharmacies in our network.
SECUR Health Plan provides Medicare Part D prescription drug coverage through Navitus, a full-service pharmacy benefit management company committed to lowering drug costs, improving health, and providing customer service. Claims and remittance can be submitted and retrieved electronically through your existing billing company. The following steps will guide you through the process.
For Prescribers:
- Access Formulary and Prior Authorization Forms at Navitus.
- Select “Sign In.”
- Enter your NPI number and state to access the prescriber portal.
- Navitus Health Solutions Pharmacy Helpdesk phone number is 1.866.270.3877 (TTY 711).
- Refer to the Drug Coverage page for formulary, prior authorization criteria, and step therapy criteria.
For Pharmacies:
- Access payer sheets and other information at Navitus.
- Select “Sign In.”
- Enter your NPI number and NCPDP number to access the pharmacy portal.
- Navitus Health Solutions Pharmacy Helpdesk phone number is 1.866.270.3877 (TTY 711).
- Refer to the Drug Coverage page for formulary, prior authorization criteria, and step therapy criteria.
Provider Documents
Stay informed and compliant with our range of essential provider documents:
- Provider Quick Reference Guide
- Provider Quick Reference Guide (Spanish)
- Provider Portal User Reference Guide
About the Provider Portal
The SECUR Provider Portal is your gateway to managing your interactions with SECUR Health Plan efficiently.
- 24/7 Access: Gain round-the-clock access to essential tools like patient eligibility verification, claims submission, authorization requests, and more.
- Real-Time Information: The Provider Portal offers real-time updates on claims status, authorization approvals, and patient care information, allowing you to manage your practice with ease.
- Secure Communication: Use the portal’s secure messaging system to communicate with SECUR Health Plan’s support team, ensuring that your queries are resolved quickly and confidentially.
- How to Register: If you haven’t yet registered, visit our Provider Portal Registration page to set up your account and start taking advantage of these valuable resources.
- Please use the Provider Portal User Reference Guide as a resource.
4200 W. Cypress Street, Suite 690, Tampa, FL 33607
Phone: 813.357.5300 | Toll-Free: 1.833.767.3287 (TTY 711)
[email protected]
